Typically an office manager or other staff member will take on the responsibility of training the new employee,; however, time is valuable and practices are busy. There may not be enough time in the day to teach someone how to use veterinary software while trying to keep up with everything else.
If you are to busy to even think about training a new employee on AVImark, we can help. Here are two tools that will help train your new employee while freeing up your staff to continue their normal daily tasks.
- Online Certification may be the best route to take, if you have high-speed Internet. This training option allows you to watch training videos, view PDF files, and take tests covering basic areas of AVImark. The course had 10 nits and includes a final test when all units are completed. Signing up on a hospital account will allow you as the administrator to monitor your staff member's progress. After passing, a certification will be emailed to your new employee, stating that he/she has completed the AVImark certification Level One.
- Training Tutorial CD's are another option. The employee can view CD's on his/her own time, and a trainer is not needed. These CD's will always be on hand when new employees are hired. You can purchase these individually or in a set of 18, which provides a complete training of AVImark. If you still have questions or would like to explore other training programs that fit your practice's needs, visit the AVImark's Training Department website or e-mail us as at training@avimark.net .
By Robin Brown
Robin Brown is Director of Training and communications at McAllister Software Systems. She developed the AVImark training program for the company's in-house tech. support staff, and she uses her expertise to conduct external training sessions for AVImark customers.
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