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McAllister Software Systems, LLC., creators of AVImark, has been delivering industry-leading veterinary software since 1988. Today, AVImark has become the most popular, best-selling software in the veterinary industry, available exclusively through Henry Schein, Inc. Through award-winning training and technical support, McAllister helps practices reach their greatest potential by using AVImark to its fullest capacity. The company also offers other innovative products and services, such as MSS Data Vault, McAllister Payment Solutions, MSS IT Solutions, MSS Pet I.D. Cards, MSS Reminder Services, Veterinary Wholesale Supply, Petwise and Dragonfly. Headquartered in Piedmont, MO, the company employs 140 people and offers products and services to more than 9,500 veterinary clinics in the United States, Canada and South Africa.

Monday, September 12, 2011

Creating business strategies with AVImark

By Barbara Betsch

Is your company's portrait depicted by intermittent facts, figures and sporadic data? Is it difficult to get a complete and comprehensive picture?

This can be a frustrating experience when you're trying to develop the right business strategies to grow your practice, but when all of your data fits together like a puzzle, a complete picture emerges- making the right objectives and strategies clear.

Fortunately, you can use AVImark to complete your puzzle and fine tune your business strategy.

The first step is to identify the pieces of data that are important to your business environment, such as client retention rates, customer service quality, security, most performed services, and production by providers.

After identifying the pieces to your puzzle, researching and pulling meaningful data and trends becomes the key factor. Using AVImark to assist in this step will not only save time but also will identify weak areas and save resources. Running some of AVImark's pre-set reports can help:

Reports found in the Practice Analysis:
  • Client Retention
  • Top Performance Services
Report found in Work with Inventory:
  • Inventory Stock (found on the Inventory Report)
Report found in Work with Reports:
  • Production by Provider
Report found in Work with Users and Security:
  • Security User Groups and Functions

Once identification and research is complete, the final step is to solidify the individual aspects to complete the final objective, and create the complete picture of your company's strategic plan.
Suggested implementations could include:
  • Using V Surv (an AVImark Partner) to measure client satisfaction for your clinic
  • Optimize data using Data Wrench, an MSS solution package
  • Measure profitability with production by provider report
  • Modifying auditing options in AVImark
  • Adjusting staff security levels for AVImark
  • Adjusting staff security levels for AVImark
  • Gathering other pertinent information via AVImark's information search feature
Barbara Betsch is a senior technician at AVImark. Barbara can be reached at barbara.betsch@avimark.net.