GlobalVet is now AVImark

By Jesica Hurrienarain

At the recent South African Veterinary and Para- Veterinary Association congress in Drakensburg, GlobalVet veterinary software was officially renamed AVImark.

You probably knew that GlobalVet was essentially the same program as AVImark, with all of the features and functions. It just had a different name and specific international settings. Changing the name really didn't change much else, except provide you with greater access to service, support, and updates.

It turns out that the Congress was an excellent platform to announce this change. It gave us the opportunity to network with current and prospective customers and to understand their views, insights, and suggestions relating to veterinary software.

Even though change isn't always easy, we think the switch from GlobalVet to AVImark will bring some great advantages for you. The name change has been coordinated with the release of the next software upgrade (version 2010.4), so our support team is available to help you achieve a smooth transition.

Once the upgrade is complete, you'll be able to take advantage of a host of benefits:

• Local and global training and support. Our local sales, tech support, and training in Durban is still available, but you can also access all of the information, training, and award-winning support that's available on www.avimark.net/southafrica. Think of it this way... you're now part of a community of 9,500+ AVImark users workdwide.
• Regular AVImark updates and faster access to new versions of AVImark, since a sepatate version of the software will no longer be necessary for South Africa.
• Easier access to other practice management tools from McAllister Software Systems, such as MSS Data Vault, VPR, and Practice Builder. They are desined to inegrate smoothly with AVImark for even greater practice efficiency.

Just in case you were wondering, one thing that hasn't changed is our commitment to the South African market. This name change- and the added service and support that you will receive- is a strong step toward helping you use AVImark to its fullest capacity for years to come.

Jesica Hurrienarain is the sales and marketing manager for McAllister's Sugar Creek Software in Durban, South Africa. She can be reached at 011-27 31 266 8815 or jesica.za@avimark.net.

New-and-Improved Infromation Search Capabilities

By Barbara Betsch

While knowledge is certainly the key to success, information over load can be the quickest way to get lost in useless data. Practice Management Consultant Bob Stevens says AVImark's information search capbility is "second to none." However, we've improved this useful tool even further to help you search and find just the right amount of useable data for your practice.

AVImark's enhanced Information Search feature came out earlier this year and is available in versions 2010.4 and higher. Our specific enhancements include:

• An improved design that's segmented into three main areas: Search Criteria (filtering stage). Reporting Criteria (sorting stage), and Search Results (output stage)
• Greater searching ability that allows you to search more areas within the veterinary software program, including the treatment list, estimate list, and appointment calendar. (Previously, these areas were not included in general searches.)
• Easier output, so reported criteria can be organized by 'drag and drop."
• Expanded exporting options that allow users to export using Excel and select the location where the CSV file should be saved.
• Separate search window that can remain open at the same time as Client Information Display (CID).

If you've upgraded to one of the 2010 versions of AVImark, you've probably noticed these improvements already. If not, go ahead and try them out. You'll be able to sort and filter your information quickly into easy-to-read customized reports.

The enhaced information search is just one more reason why AVImark is the industry's leading veterinary software. We are committed to providing cutting-edge technology to help your practice thrive.

Barbara Betsch is an AVImark senior technician at MSS and loves to search for answers! You can reach Barbara at barbarab@avimark.net.

Save time... with AVImark shortcuts!

By Bardara Betsch

Are you looking to save time?

Who isn't?

The old saying that time is money had never rung truer than in today's economy. Saving time saves money, so we designed AVImark Veterinary Software to promote efficiency by use of strategic shortcuts and streamlined processes. Here are some shortcuts that will help you use AVImark to its fullest capacity while saving time and money in the process:

Shortcut #1: Inserting glossy text in a notes window. Instead of using your mouse to insert the text of a glossy entry into a notes window in AVImark, simply type in the code of that glossy entry and then hit your shift key and your space bar. This will replace the glossy code with the glossy notes for that entry in the notes window.

Shortcut #2: Adding medical history entries to more than one patient. To add medical history entries to multiple patients that belong to one client, simply left-click on one patient's name and hit the F7 key (Function 7). Use your mouse to left-click and your Ctrl key to select or highlight all the patient names for which you wish to add medical history entries. Then right-click on one of the highlighted names and select the optioin to add: treatment, inventory and diagnoses.

Shortcut #3: Toggle between an open medical condition record and the CID. Open a medical condition recordm, use the ALT+M key combination to toggle between the medical condition record and the CID.

Shortcut #4: posting medical history to accounting. To quickly post medical history to accounting from the Client area, Patient area, or Medical History, simply hit the F8 key (Function 8).

Shortcut #5: Hiding the amount column in medical history. To toggle between seeing and hiding the amount column in medical history, use the Ctrl and the P key. This function is computer-specific.

Barbara Betsch is an AVImark senior technician at MSS and loves to save time! You can reach Barbara at barbarab@avimark.net.

Why you should "like" AVImark on Facebook

from Ciera Baker

AVImark wants to be your friend- you're Facebook friend! Launched in April, the AVImark Facebook page further enhances the AVImark online created by our Yahoo User Group and AVImark Forum.

But for those that love Facebook (like me!), it's the best way to follow everything you like about AVImark. AVImark users can find up-to-date information, upcoming events, and alerts. Daily posts are made by trainig, support, and the marketing team.

The Facebook page will also show you what other customers are saying about their AVImark experience. On Facebook, you have the opportunity to comment on any subject we post, so if you have a question about an event, you can post it and receive an answer. Facebook also allows you to communicate with other veterinarians who "like" AVImark's Facebook page as well.

As an AVImark Facebook friend, you'll have first access to monthly specials, insights on training events, tradeshow reminders, and other news. And if we find something interesting in the industry, we'll post it for you to read.

Click on the link below to "like" the AVImark Facebook page and take advantage of the great information we have available. We hope you'll be our friend.


Ciera Baker is the marketing assistant at McAllister Software Systems, and she hopes you love Facebook as much as she does. You can reach Ciera at ciera@avimark.net.